The fine print

Privacy Policy

Getting prepared for you final assessment
This Privacy Policy explains how Target Learning collects, uses, stores and protects personal information, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Last updated 16 October 2026.

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https://targetlearning.com.au (Website) is operated by Target Learning Pty Ltd trading as “Target Learning” (ABN 91 668 297 694) who is referred to in this Privacy Policy as “we”, “us”, “our” and similar grammatical forms.

By using our Website or registering for an account with us, you are accepting the terms of this Privacy Policy, and you are consenting to our collection, use, disclosure, retention and protection of your personal information as described in this Privacy Policy.

We appreciate that your privacy is important to you. We will continue to protect the personal information you provide us and we will manage your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We will take all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment.

1. What if I am under the age of 18?

We do not provide our Website, goods or services to those under the age of 13. If you are a minor aged 13 or over but younger than 18 years old:

  • You must ask your parent or legal guardian to review this Privacy Policy with you.
  • You must ensure your parent/legal guardian approves your provision of Personal Information before you submit your personal details to us.
  • Your parent/s and/or legal guardian/s are personally responsible for monitoring your access to, and use of, our Website and our goods and services, and are also personally responsible for providing valid approvals for the same.

Individual tutoring for students under 18 also requires a parent or legal guardian to complete our tutoring consent form.

2. When do we collect information?

We do not automatically collect personal information from you, such as your name, address, phone number, email address or other personally identifiable information about you (Personal Information). We collect three categories of information when you use our Website:

  1. the Personal Information you voluntarily provide, that is, we collect Personal Information with your informed consent;
  2. anonymous non-Personal Information about how you use our Website; and
  3. “cookie” based information that makes your use of our Website easier by recording your preferences so that when you return to our Website the “cookie” re-loads that information into your web browser.

For example, we will collect Personal Information from you if you email us, place an order, request a Trial, book a Workshop or fill out a form related to any customer service feature operating on our Website.

3. Why do we need to collect Personal Information?

We collect Personal Information when you volunteer that information in order to receive a service from our Website. The Personal Information collected on our Website will be used to provide the services you have requested, such as processing any purchases you may make, creating and managing Membership accounts, delivering Workshops, and corresponding with you regarding the delivery of that purchase.

We also use Personal Information to improve your user experience of the Website and for our business records, such as keeping a record of membership numbers.

Your Personal Information may be used in relation to mailing lists to alert you to new products, special promotions, business changes or updates or other information relating to our business, where you have agreed to receive them.

4. What information do we collect?

The type of information we collect from you will depend on what services on our Website you use.

  • If you submit information to us via a membership webform, we will collect the data requested in that webform which may include: your name, billing address, email address, school/institution name, and class or year level.
  • If you choose to pay by school purchase order at checkout, we will collect the data requested in the purchase order form which may include: your name, your school email address, the name, sector and address of your school, the PO number, the name of the signatory, the email address of your school accounts department, the name and email address of the Head of Faculty or Faculty Coordinator, and the products ordered.
  • If you place an order through the Website, we may maintain your order information for our records, such as your name, email address, phone number and purchase details. If the order occurs through a school purchase order, we may retain further information regarding your purchase, such as the names of the signatory and various email addresses associated with that order.
  • If you use or engage in a transaction under your membership account, we will collect data such as your username, email address, full name, registration date, last login date, type of membership, amounts paid in the membership, payment gateway used, and all relevant product creation and expiration dates.
  • If an Account Holder invites Users to an Umbrella Membership, we will collect the names and email addresses of those Users, together with their usage data such as registration and last login dates.
  • If you submit a trial request form, we will collect your name, school email address and school name, and your agreement to join our mailing list.
  • If you book individual tutoring, we will collect the student’s name and email address and, for students under 18, the name and contact details of the parent or legal guardian and their consent, as recorded on our tutoring consent form.
  • If you stream an Exam Revision Video, our video hosting provider may collect technical information such as your IP address, device and browser information and viewing data. You do not need to create an account with the video hosting provider.

5. Student information provided by schools

Where a teacher or school provides us with the Personal Information of students, for example by inviting students to an Umbrella Membership, the school is responsible for ensuring it has the authority and any consents required to provide that information to us. We use student Personal Information only to create and manage their accounts and to provide our Products, and we do not use it for marketing to students.

6. Do we use tracking technology?

As part of our Website, we use the Google Analytics service to help us understand and analyse how visitors use our Website. As part of the Google Analytics service, we will use cookies and other types of tracking technology.

We also use Automattic Inc., which provides us with the open-source content management system WordPress, as well as various plugins, including WooCommerce, which allows us to provide our eCommerce store to you, and MemberPress, which manages Memberships. As part of these services, we will use cookies and other types of tracking technology.

For instance, when you visit the Website, we automatically collect certain general information about your device, including information about your web browser, IP address, internet service provider, referring/exit pages, date/time stamps, and some small files (Cookies) that are installed on your device (if you allow the delivery of Cookies). Additionally, as you browse the Website, we collect information about how you use and interact with the Website through electronic files such as web beacons, tags and pixels.

In particular, the Cookies are used to follow the pattern of movements of users by letting us know which pages on our Website are visited, in what order and how often and the previous website visited, and also to process the items you select if you are making purchases from the Website. The anonymous non-Personal Information that we collect and analyse is not Personal Information as described in the Privacy Act.

7. Why do we use “cookies” and other types of tracking technology?

The purpose of Cookies is so that our Website can recognise your computer when you next visit our Website. The Cookies often include an anonymous unique identifier and cannot be used to discover any Personal Information such as your name, address or email address. They merely identify your computer to our Website when you visit us.

We can also log the internet protocol address (IP address) of visitors to our Website so that we can work out the countries in which the computers are located.

We collect information using Cookies and other tracking technologies for the following reasons:

  1. to screen for potential risk and fraud (notably with regard to the IP address);
  2. to help us monitor the performance of our Website so that we can improve and optimise the operation of the Website and the products and services we offer (for example, by generating analytics about how our customers browse and interact with the Website and to assess the success of our marketing and advertising campaigns);
  3. to make user navigation through our Website easier and more rewarding for the user; and
  4. when we have permission from the user, to market our goods, services and business and to provide general information about our business to the user.

Even if you have given us permission to send you emails, you can, at any time, decide not to receive further emails and will be able to “unsubscribe” from that service.

If you are unhappy about having a cookie sent to you, you can set your browser to refuse cookies or choose to have your computer warn you each time a cookie is being sent. However, if you turn your cookies off, some of our services may not function properly.

8. How do we store your information?

We use different technologies and procedures to help protect Personal Information from unauthorised access, loss, alteration, disclosure or use. Some of the safeguards we use are physical access controls, information firewalls and access authorisation controls to where your Personal Information is held in data centres. We also use data encryption when Personal Information is transferred to and from our service providers. Our commitment to data security means:

  • we have procedures to limit access to Personal Information within our organisation;
  • we have security measures and technologies within our organisation to protect your Personal Information; and
  • we use service providers that demonstrate use of security measures and control.

Our Website is hosted by Kinsta, which provides us with server management services and enables us to provide this Website to you. You can view their privacy policy here. Your information, including Personal Information, may be stored on Kinsta’s servers.

We will also store and share your Personal Information with the Google Analytics platform servers. By using this Website, you consent to Google Analytics’ collection, disclosure, storage and use of your Personal Information in accordance with Google’s privacy policy available at: https://support.google.com/analytics/answer/6004245.

We keep Personal Information only for as long as it is needed for the purposes for which it was collected, or as required by law. After that, we take reasonable steps to delete or de-identify it.

9. What use do we make of your Personal Information?

We will communicate with you in relation to any purchases you make from our Website, including processing your payment information, arranging for shipping and providing you with invoices and/or order confirmations. We may also use your Personal Information supplied in making an order to communicate with you generally and to screen orders for potential risk or fraud.

We may send you information and updates about other products, services or information about the business that we provide to our customers. In addition, we may send you occasional news about our business and information about other products and services or special promotional offers.

If at any time you would like to stop receiving future commercial messages from us, we include an option to unsubscribe at the bottom of each email.

We may also release your Personal Information when we believe release is appropriate to comply with the law, enforce our agreements, Website policies and terms and conditions, or protect our or others’ rights, property, or safety.

10. Do we share your Personal Information with third parties?

We share your Personal Information with certain third parties to enable us to make use of the Personal Information as described above in sections 3 and 7. By using our Website, you are consenting to our sharing of your Personal Information in the following manner.

We may, from time to time and only as far as is reasonably necessary, share your Personal Information with our web developer in order to service and provide you with the Website.

Automattic may collect, use and process your Personal Information as part of its content management system. By using this Website, you consent to Automattic’s collection, use and processing of your Personal Information through the WordPress system and WooCommerce plug-in in accordance with Automattic’s privacy policy available at: https://automattic.com/privacy-notice/.

Our Website uses Stripe, Inc. to provide you with a payment gateway on the e-commerce store. Your information, including your Personal Information, will be shared with Stripe in order to process or support a payment for your purchase, such as: your email address, your billing/shipping address, your phone number, your city/state/post code, your unique payment identifier or your payment provider identifier. For more information, you can visit Stripe’s Privacy Policy here: https://stripe.com/au/privacy

We use a private video hosting service to stream Exam Revision Videos and a conferencing platform to deliver Workshops. These services process technical and viewing data as described in section 11.

We also use Google Analytics to help us understand how our customers use our Website. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

11. Sub-processors

Effective Date: 16 October 2026.

Target Learning uses the third-party entities listed below (each, a ‘Sub-Processor’) to process personal data on behalf of our customers in accordance with our Privacy Policy and applicable data protection laws.

Sign up for email notifications when we add new Sub-Processors to this list.

Third-party sub-processors

Sub-processor Purpose of processing Categories of personal data Location of processing
Kinsta Inc. Web hosting, content delivery network, DDoS protection, web application firewall. All website data, user accounts, personal information, course content. Australia.
WooCommerce Payments
(Powered by Stripe Inc.)		 Payment processing and fraud prevention. Payment information, billing details, transaction records. USA, Ireland, Australia, and other Stripe processing locations globally.
Stripe Inc. Payment processing for MemberPress plugin. Payment processing for resource purchases via credit card. Payment information, billing details, transaction records, membership data. USA, Ireland, Australia, and other Stripe processing locations globally.
Brevo Email marketing and customer communications, including trial request follow up. Email addresses, names, college details, engagement data. France, Germany, Belgium.
Google Analytics
(Google LLC)		 Website analytics and performance monitoring. Usage data, IP addresses, device information, browsing behaviour. USA and other Google processing locations globally.
Xero Accounting software. Teachers’ and administrative names, college accounts contact and purchase orders information. United States and Australia, hosted by Amazon Web Services (AWS).
Vimeo, Inc.
(or a similar private video hosting service)		 Private hosting and streaming of Exam Revision Videos. IP addresses, device and browser information, viewing data. USA and other Vimeo processing locations.
Zoom Video Communications, Inc.
(or a similar conferencing platform)		 Delivery of Workshops and individual tutoring. Names, email addresses, IP addresses, device information, meeting participation data. USA, Australia and other Zoom processing locations.

Updates to This List

We may update this Sub-Processors list from time to time. Material changes will be communicated through email notifications and updates to this page.

Customers may object to new Sub-Processors within 30 days of notification. Contact us at info@targetlearning.com.au.

Contact

For questions about our Sub-Processors or data processing practices:

Email: info@targetlearning.com.au

Last updated: [insert publication date] | Subject to our Privacy Policy and Terms and Conditions

12. What happens if there is a data breach?

If we become aware of a data breach involving Personal Information that is likely to result in serious harm, we will take reasonable steps to contain it and will notify affected individuals and the Office of the Australian Information Commissioner as required under the Notifiable Data Breaches scheme in the Privacy Act 1988 (Cth). Where the breach affects information provided by a school, we will also notify that school.

13. How can I access the Personal Information that you collect?

We are happy to provide you with details of Personal Information held about you. APP 12 allows you to get access to the Personal Information we hold about you.

To access this information, you need to email or write to us using the contact details below.

APP 13 allows you to ask us to take reasonable steps to correct any Personal Information that is inaccurate, out of date, incomplete, irrelevant or misleading.

If you believe that your Personal Information has been misused, you can inform us of your complaint by writing to us at info@targetlearning.com.au and we will attempt to resolve the matter.

If you are not satisfied with the outcome of your complaint you may refer the matter to the Office of the Australian Information Commissioner (OAIC).

Telephone: 1300 363 992
Email: enquiries@oaic.gov.au
OAIC complaints page: https://www.oaic.gov.au/privacy/privacy-complaints

14. Third party links

Our Website may include links to websites operated by third parties. We have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our Website and welcome any comment about linked websites.

15. Terms and conditions

Please also visit our Website Terms and Conditions, which set out the conditions of use and limitations of liability governing the use of our Website.

16. Your consent

By using our Website, you consent to this Privacy Policy.

17. Changes to our Privacy Policy

If we decide to change this Privacy Policy, we will post those changes on this page, and update the Privacy Policy modification date below.

  1. This Privacy Policy was posted: 31 March 2022.
  2. The format was altered, the owner’s name changed to Target Learning Pty Ltd and ABN revised: 19 November 2023.
  3. Item 10 Sub Processors was added: 4 September 2025.
  4. Revised to reflect Umbrella Memberships, trial requests, Exam Revision Videos, individual tutoring, student information provided by schools, data breaches and new sub-processors: [insert publication date].

18. Contact us

If you have any further questions, or if you would like to make a complaint, please contact us by email at: info@targetlearning.com.au.